Well with as much as has happened lately I thought what the hell lets have a little fun and a few laughs and let the casinos foot the bill!! Where the matters below really are not funny I have chosen to take my Wiked Wit as only this WyldGirl can do and put it to work in my favor.! So feel free to laugh your butts off as I show you how appearently stupidity has become a virus across the internet and is targeting online casino staff members! =================Situation #1 ======================= background - during the migration of USA on Microgaming i had 5000 points just get lost - like that fish that you were sure you had caught up in the net till you noticed that it was surfing away - and now I have enough to redeem built up and can not get to them! - maybe i should try a different bait! Player: for well over a month now I have tried to get a resolve to my loyalty problem and just keep getting the same reply. I attempted to suggest a resolve and yet when I went to chat to ensure the email got there I again got the same reply. but this time I was just left sitting on chat no goodbye no nothing The Casino: I would like to give you more information on the matter with regards to Loyalty Point issue. The Loyalty Team have not at this moment put together a feature on the software where players will be able to redeem the points, yet at this time we are looking into putting together a program to make this possible. We will should it happen soon send you an email to inform you that the Loyalty program is fully functional and you may now be able to run all tasks on the Loyalty redeem screen. We have advised players that they should be able to log into the ''My Account'' page and click on Redeem Loyalty points from that page. We apologize for any inconvenience and strive to provide you with exceptional service 24 hours 7 days a week. Please do not hesitate to contact us with any other further queries. SUMMARY - Loyalty not functional?? They sent out emails weeks ago saying it was?? And oh wait did you really read that email?? Just for grins read this sentence again! ( We will ) ( should it happen soon) ( send you an email to inform you that the Loyalty program is fully functional) and (you may now be able to run all tasks on the Loyalty redeem screen). :roflmao: :roflmao: :roflmao: :roflmao: :roflmao: =================Situation #2======================= background - Player got an email for a promo which read "WE ARE GIVING YOU AN EXCLUSIVE LOYALTY BONUS!" now ya gotta love those exclusives cus that means that a casino actually said hey let spend a couple of hours thinking up something special just for this player because we want to! So the player went to chat they said it was valid so player funded. when the promo came due it was not in the account. Player: I funded yesterday and support said my promo email was good so why is the bonus not applied to my account? ========= The Casino: Unfortunately the bonus cant be claimed by USA players , I do apologize for the email you received. We have informed our department regarding the emails sent to USA Players. Again I do apologize for the inconvenience but you wont be able to claim the bonus. We hope this meets with your approval and understanding. SUMMARY - Exclusive Promotional Emails?? Exclusive ?? oh wait I guess it was as only the people they chose to scam got them! i am biting my nails in anticipation of the next one to arrive! :roflmao: :roflmao: :roflmao: :roflmao: :roflmao: :roflmao: =================Situation #3======================= background - Well this one explains itself! And this one iz a dooozey! Player got this email: You are a lucky prize winner on XXXXXXXX! You were one of the 4 lucky winners in the Draw to receive 250 USD in cash. Your winnings will be in your account waiting the next time you log in. Congratulations on being one of our lucky prize winners! Keep playing on xxxxxxxxx The Player then got this email: You recently received a mailer in error; this mailer told you that you won a prize on XXXXXXXXXXXXX. Unfortunately this is not the case and due to a technical glitch the incorrect mailer was sent to all of our players... The correct mail that you should have received will be with you shortly. Keep playing on XXXXXXXXX and you will soon be one of the lucky prize winners! The Follow Up Email: This week you can win the following awesome prizes: 1st Prize: xxxx 2nd Prize: xxxx 3rd Prize: xxxx 4th Prize: xxxx Draw Prizes: xxxx If you haven´t registered for xxxxxxxxx then do it now! SUMMARY - Now you know I am absolutely running to deposit so i can enter this again!! And that one needs no more commentary! :roflmao: :roflmao: :roflmao: :roflmao: :roflmao: :roflmao: :roflmao: Have an Internet Parasitic Free Day Paradise Players!! :roflmao::roflmao: This has been brought to you by Wyldgirl while taking time out for a Wyld Ryd!