Edited because the information from djulie64 is absolutely misleading.
Please read the reasons in the quotes pasted here.
HI, I want share this here.
Last monday i have played 10 free spins to casino vera&john /1 euro/
I won 170 Euro. Now I can not get this money. The casino blocked my account because profit is not deposit.
I am very disappointed by this action. I am a depositing customer.
Please read the reasons in the quotes pasted here.
Hello djuli64, I cannot imagine that Vera&John Casino would close an account from a depositing customer for winning on free spins and not pay the win.
This is the first time I hear something like this about VeraJohn Casino.
Please can you send me the Email Address you registred with Vera&John Casino, so I can try ask my Contactperson to look into this matter
@djuli64 , I remember that you contacted me via conversation here on BonusParadise in Februar this year that you cannot login to VeraJohn Casino anymore.
When I asked for more details, you did not reply anymore with detailed information. I guess the problem was solved then.
Maybe you entered your login details a few times wrong and your account is locked because of this.
I play since long time at VeraJohn, and also won on free spins, I have always been paid.
So, I don't believe VeraJohn would lock you out because you won on free spins.
Do you have an email from VeraJohn Casino about you being locked? Did you even request a withdrawal, or did you find yourself locked out before you even cashed out?
I also sent you a message asking for your email you registred at VeraJohn. As said, I can try to ask my Contactperson to look into.
@djuli64. I will not accept that you come and post such a statement and do not give us more information.
I do see that you have been logged in at BonusParadise AFTER I replied here and sent you a message asking for Email from your VeraJohn.
It is absolutely unacceptable to make such a post and making one of the most reputable online casinos look bad.
As said, you had troubles loggin into your VeraJohn Casino already in February this year, and you simply did not reply anymore while I was trying to help.
I would say this is YOUR OWN interpretation of the situation. Vera&John Casino would never block a valued player so that they must not pay free spins winnings of €170!
I think we all know that.
If you do not come back here until tomorrow and post more explanation I will add clearly to your first post above that the information you posted is untrue and absolutely misleading.
the truth is! a friend happened to it.not me.but this is not written in here in forums.
You cannot come and post here what happened to a friend, nobody knows the correct backgrounds of this story!
And you posted like it happened to you!
If you ever post such untrue and completly misleading information, I will have to ban you from Bonusparadise.
This is NO GO.
HI, I want share this here.
Last monday i have played 10 free spins to casino vera&john /1 euro/
I won 170 Euro. Now I can not get this money. The casino blocked my account because profit is not deposit.
I am very disappointed by this action. I am a depositing customer.
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