I wasn't able to find my previous post so i go ahead and post it here. Today i had a nother great experience with the customer service of Rizk Casino . I was just going to deposit 10 euro as i am at level 47 now and i learned through Mike from level 50 you get freebie superspins instead of normal ones. at the deposit screen there was a box for a bonus 15 freespins up to 20 euro deposit. I didn't get them , so i contacted support , they came back to me that there was no proof in their data that i was eligle for the bonus . I was browsing my mail box meanwhile and found the corresponding mail ; i misread it was up from 20 euro deposit. I replied in chat that's was alright i can live without the 15 freespins after finding out. They told me to wait and i see my reward section pop up to 1 ; i got them they told me . I open my rewards and they added 25 freespins instead of 15! For me it is clear that customers intrests gets the highest priority at Rizk.com and i highly recommend this casino. Chapeau!!!