Casino Shell Stop Working

Discussion in 'Lets Talk about gambling and more...' started by Tanietta1987, Aug 24, 2014.

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  1. Tanietta1987

    Tanietta1987 Well-Known Member

    I have posted here because i don't think it's related with other section of the forum . ;)

    It's over a month that when i try to install an RTG's casino and run it, it don't and appear an error that say " Casino Shell Stop Working " .

    If there are some expert who can help me i am really appreciate this! :)

    All working fine till i playing in Slotastic Casinò on 04 of July .

    I attach a screenshot where appears this error on a casual RTG casino!
     

    Attached Files:

    Mike likes this.
  2. Kotsy

    Kotsy Well-Known Member

    Hi Tanietta1987. First off, clear your cookies and temp files then restart your system as a first go.

    To go on further, would need to know what version of Windows and what version of internet explorer.

    When I was running my old system, I would get that frequently.

    For a quick fix that may work, try restoring your system before that date and see what happens.
     
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  3. Mike

    Mike Administrator Staff Member

    If this don't work search in Google for Casino Shell Stop Working.
    Many have this problem and should be easy to fix.
     
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  4. Tanietta1987

    Tanietta1987 Well-Known Member

    Ok , i just clear cookies and temp files with CCleaner and restart my computer .

    Kotsy , i have Windows 7 Home Premium version , but in the older version Windows Vista that i had in past years it's work fine! :oops:

    It don't change anything , same error! :(
     
    Last edited: Aug 25, 2014
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  5. Kotsy

    Kotsy Well-Known Member

    Tanietta, right click on icon and open properties. Run in compatible mode
     
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  6. Tanietta1987

    Tanietta1987 Well-Known Member

    Same error ... i don't know where where to shake my head! >.<
     
    Mike likes this.
  7. Kotsy

    Kotsy Well-Known Member

    Send support an email. This one surely has me stumped.
     
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  8. Mike

    Mike Administrator Staff Member

    Tanietta i had the same problem for 8 years ago....i remember that I E-mailed Inetbet Casino also....and then it was fixed.
    But how .....i forgot now:)
     
    Tanietta1987 likes this.
  9. Seaman63

    Seaman63 Well-Known Member

    I don´t know, if it is the same problem but it´s worth a try:

    I had a really annoying RTG problem last year: Suddenly I could not play slot tournaments anymore and no idea why. After many weeks of research, I found out it had to do with with microsoft silverlight. Seems they updated something and the RTG did not work correctly anymore at some systems.

    Here is how I fixed it, sorry, only german screenie but I think you´ll find out :):

    Run the Silverlight console at: Start – all Programs – Microsoft Silverlight (folder) – Microsoft Silverlight

    On the Silverlight console on the Application Storage tab, there is an "Enable application storage" checkbox. This was UNchecked. (Must be the new default setting as I hadn't touched this ever before.) Check it and close the console. Restart your PC
    Now try to run RTG again.

    silverlight.jpg
     
  10. Mike

    Mike Administrator Staff Member

    Thanks Seaman for posting this TIP.
     
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  11. Tanietta1987

    Tanietta1987 Well-Known Member

    Thanks for the help BP , but the issue is still there! :(

    I follow Seaman63 instructions but it's all okay and i haven't to do anything!

    I try to email Slotter ( an example casino with this error ) maybe they can find out how to resolve this , in the meantime i can't play RTG casino . :(
     
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  12. Kotsy

    Kotsy Well-Known Member

    sent you a private message with a link. :)
     
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  13. Seaman63

    Seaman63 Well-Known Member

    Sorry Tanietta it didn´t work for you. Here is another try, you see I had trouble with RTG more than once in the past:
    • Please de-install your RTG Casino.
    • Turn off or shut down your Antivirus protection
    • Go to the casino website and download the casino software again.
    • Install the casino software
    • Don´t forget to turn on or restart your Antivirus.
    Some of the Antivirus Guards do block and blacklist RTG Casinos. You can avoid this, if the AV is not running whilst installation of the RTG.
    Good luck :)
     
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  14. Tanietta1987

    Tanietta1987 Well-Known Member

    Thanks very much Seaman63 for your help , i following all the tips , but still the same error! :(
     
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  15. Marina

    Marina Administrator Staff Member

    Sorry to hear about your troubles with RTG Casinos Tanietta.
    I know that many more people had problems, many times antivirus programs did block the downloads from RTG Casinos.

    I hope the casino maybe comes with a solution on this issue.
    Did you hear already from them?

    There are many RTG Casinos where you can play instant - no download required, is this working for you?
     
    Mike likes this.
  16. Tanietta1987

    Tanietta1987 Well-Known Member

    Yes , but with most i have to download it .

    I have not receive any reply from Slotter yet!
     
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  17. Seaman63

    Seaman63 Well-Known Member

    Tanietta, do you have any updates about this?
     
    Mike likes this.
  18. Tanietta1987

    Tanietta1987 Well-Known Member

    No , i still don't resolve this and the support say the same thing write here! :(
     
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