I am still unable to redeem my points and this is the reply I got from the casino when i asked why they were not redeemable:
If you would like us to combine your points we can forward them through to the relevant departments to do and then advice you on which account they were all credited to. We have been very busy on chat and as a result we did miss a few chat. We do apologize for that.
So are USA players able to redeem points in accounts? If so I would like to know because I still can not!
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