customer service complaints

Discussion in 'General Info about Internet Casinos' started by mgrace, Aug 19, 2008.

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  1. mgrace

    mgrace Member

    When you have a customer service complaint about one of the online gambling sites how do you typically resolve the situation? Do most sites come with contact info for you to voice your concerns?
  2. Vicky

    Vicky Well-Known Member

    mgrace I would contact the Manager of the Casino..You can usually find their email listed in the "contact us" menu on their home page. If that doesn't seem to be possible. We can maybe help...If you need you can pm me the casino name and I could find the info for you maybe. Good Luck Dear;)
  3. kyle53

    kyle53 Member

    Vicky do you find that most issues are easily resolved or can it be a real battle?
  4. Vicky

    Vicky Well-Known Member

    Last edited by a moderator: May 9, 2014
  5. runninfast

    runninfast New Member

    and what did you have to do exactly to get the issue resolved and how long did it take?
  6. Vicky

    Vicky Well-Known Member

    Never did get accounts where locked...
    They gave me a laundry list of reasons and after a couple of months I gave up.
    Oh and the KICKER after I was locked out of one
    They sent me a FREE No Deposit "Welcome Back Chip"
    in my email!:D:D:D:D:D
  7. sandadam

    sandadam Member

    I would never visit that site again- then it becomes a vicious cycle all over again!

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