Dear Tania. Thank you for contacting us. We regret to inform you are unable to receive the free spins since this promotion is only available to those players who have never played in our new Casino. Please refer to the following link for full terms and conditions regarding this promotion: Kindly accept our apologies for any inconvenience this may cause during this time. Please do not hesitate to contact us once again should you require any further assistance. Kind Regards, Lionel Degiorgio It's for new players only?