Isabelle : Hello and welcome to GoWild
XXXX: Hi, made 20€ deposit from my moneybookers and money was taken from my moneybookers account but didn't come to my GoWild account
Isabelle : Allow me one moment please I'll check everything
XXXX: ok
Isabelle : Dear XXXX, can you send us confirmation mail at
[email protected] and I will check everything with our finance department
XXXX: comeon can't you just check it from transaction id: XXXX
XXXX: well sent it now
Isabelle : Thank you, just one moment please
Isabelle : We have recived your email and already forwarded to our finance department. They will take care of it as soon as possibile and I'm sure it'll be all ok in a short while
XXXX: hm, short while in support language is?
Isabelle : It'll be ready in a 2-5 minutes
XXXX: still not fun, banking promises instant deposit time and still here I am proving that I have deposited
XXXX: quote: "GoWild Casino offers the safest, most secure and reliable banking methods available online. "
Isabelle : We are still offering the safest, most secure and reliable banking methods and everything will be ready in a few minutes as I promised.
All I'm asking you is a little patience
XXXX: sure, still first time I am having problems depositing and made deposits for over 20 casinos
XXXX: and btw, u said 2-5 minutes about 15minutes ago
Isabelle : We almost never had any delay with moneybookers and I completely undestand you
Isabelle : Still sometimes it happens and I have to ask you just for a little patience
Isabelle : Dear, it's in now
Isabelle : Thank you for your patience and allow me one moment for your bonus and spins
XXXX: I'm really not in a mood to get deposit bonus with playthrough requirement... last time I had it and I was closing in my bonus I got broke 150€ in 200€ wagering
Isabelle : That's cool, I wont issue bonus and you can play with you deposit
Isabelle : I wish you the best of luck and hope to see you soon again
Isabelle :
XXXX: ok bye then
