A number of players have experienced difficulty while trying to deposit at their favorite
Genesys Gaming casino. This is mostly due to credit card processingissues directly l
inked to the respective financial service provider.
If this happens to be you: fear not.
When using your credit card:
Remember, you have a monthly AND a daily limit. If your transaction is declined
today, chances are, you may be successful tomorrow. Try not to let this get you
down, please come back and try again.
There’s a limit on the number of transactions that can be made. It might be better
to make fewer, bigger deposits instead of many smaller deposits.
Alternatively, just try another credit or debit card.
Other convenient methods available:
Prepaid Visa and Gift Cards offer an easy way to fund your casino – enjoy
the added pleasure of spending precisely what you’ve set aside!
They have various top-of-the-line eWallet services available at Genesys.
Contact support to find out which one is most suited for you, in your country of
play. Their support desk is always standing by to help in any way possible
to keep gaming a pleasurable experience, always!
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