Grande Vegas Payout

Discussion in 'Good News - Bad News!' started by Lucky3Sevens, Jan 10, 2014.

Free Spins on Registration at Leo Vegas
  1. Lucky3Sevens

    Lucky3Sevens Well-Known Member

    This is my second payout with this casino, the first was for $200.10. This one was for $500.18. So first I try to auto deposit the check at the Chase ATM and it did not work. Same thing happened last time, but I thought (and was told too!) that it was because of a "dangling chad" that I left on the check. Okay so it took them a few minutes at the Teller to realize they need a different code to deposit since it's a foreign bank. But I got the whole amount deposited no problem.

    Today, when I tried to deposit the $500, again I must use Teller services, but this time I am deducted money for the Exchange Rate for Canadian money! The check was deposited for $447.27, over $50 less for which it was written. I am so confused guys. I am not great with math and finances. Shouldn't the bank of Nova Scotia eaten or factored in this cost? Is this usual? Did the bank make a mistake? Help please!
     
  2. Marina

    Marina Administrator Staff Member

    Wow. this a lot of fees Lucky3Sevens,
    This is more than 10%, I would ask the Teller service.

    Is this Teller Service in Canada?

    Exchange rates can be really expensive.

    am sorry, really cannot be of more help with this.
    Please ask the Teller Service for clarification.
     
    Last edited: Jan 10, 2014
  3. Ardilla

    Ardilla Well-Known Member

    I hope it is a mistake Lucky3Sevens but it could really be like it is.

    Here they charge sometimes for a foreign check a horrible amount, this is why I never took it again. This depends on your bank how much fees they have. The most money they earn with buying / selling currencies. I see it at some casinos when I deposit and withdraw there. I nearly lose 10% than.
     
    1 person likes this.
  4. Kotsy

    Kotsy Well-Known Member

    Lucy3Sevens, I would also inquire with the casino regarding the currency.

    Usually payouts are done in the currency you deposited with and could see the bank converting it.

    But those fees are incredible. As Marina said ask Teller services. I bet there are some other fees in there
     
    1 person likes this.
  5. Lucky3Sevens

    Lucky3Sevens Well-Known Member

    Thanks so much everyone. I will contact the casino.
     
  6. Lucky3Sevens

    Lucky3Sevens Well-Known Member

    I received the following response from the casino support:


     
    Last edited by a moderator: Jan 13, 2014
    3 people like this.
  7. Lucky3Sevens

    Lucky3Sevens Well-Known Member

    UPDATE! The bank refunded all the money!
     
    1 person likes this.
  8. Marina

    Marina Administrator Staff Member

    wow, I am impressed, nice news Lucky3Sevens!
    Did you contact the bank about it?
     
    Last edited: Jan 19, 2014
  9. Kotsy

    Kotsy Well-Known Member

    Very nice Lucky3Sevens.
     
  10. Lucky3Sevens

    Lucky3Sevens Well-Known Member

    No, they contact me on their own!
     
    1 person likes this.
11 No Deposit Free Spins