Lucky 18 casino - bad

[crystal8323]

I can't remember if this is a casino that you recommend but I have had a terrible experience. I received an email with a free chip code. I redeemed it and met the playthrough and cashed out the max amount of $100.00. I have sent in all my documents and was told by casino support that all my docs were received. I requested the withdrawal on 9/17 and sent my docs the same day. I have not gotten any response from the casino yet. I have contacted them numerous times since and I keep getting " your withdrawal is still pending " and has not been processed. I finally called their 24/7 number and still got the same response. I asked to speak to the manager and she said that the manager was not available to talk via phone, only email. I don't know what is up with this casino? I am a depositing casino player and was going to deposit at this casino after winning on the free chip but I have never in my life of online gaming ran into this problem. I will not deposit at a casino if it takes 2 weeks and still no response on my withdrawal. :sad::hitme:

 

[Ellis]

OMG Crystall, Im very sorry for your bad experience .
Yup I receive these emails all the time and delete them immediately.
And you are right, There isnt a thing we can do.
Its blacklisted by lots of gaming sites.
Please Avoid them!

 

[Marina]

Sorry you have to go through this dear!
:sad:

Well, it is not getting better at this casino,
everyone better stay far away from them, not even play their free chips, saves ya much headache.

 

[petie55]

In november last year i played on a free chip and cashedout for $200(the max back then). I never got any confirmation in the email on the withdrawal so i reversed it and then cashedout for $150. Still no confirmation from them on the withdrawal so in february 2010, the cashier section shows my withdrawal declined. I then sent in my docs and put in for $150 withdrawal. After numerous times on live chat and the phone I gave up on ever getting anything from them. Then, 6 months later, out of the blue, I get an email from them saying they sent a moneygram for $100. It had the confirmation number and the person it was coming from in Israel. So, I went to a Walmart near me and collected. I was glad to get the $100, even though I requested $150.:smile: