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These online casinos amaze me. They always have technical problems when your half way through a tournament or want to rightly claim any winnings. I wonder how many of us have had problems when depositing? I never have, and its always gone out of my account immediately whereas its taken up to 8 days to get any winnings in. Hope you get paid real soon Spartz

thats my feelings exactly, with tournaments i tend not to play them because especially with microgaming slots tournaments half way through my spins its freezes due to the amount of people connecting... that reminds me once when i played a microgaming tournament, it was slots, 5 mins worth of spins, 2 mins had passed and i had triggered 15 free spins, 3 spins into it i was up from 200th to 6th, but then the slots froze, a few mins later when they responded it said my time was up and i finished in 14th (just 2 places off a prize), if it hadnt froze i could of used my other 12 free spins and rest of spins over that time and im quite certain i would of left with a prize...ahh well....


relating to this issue, its like you are in the pub, you meet someone for the 1st time who says "hey, i bet u £5 i can whoop you at pool" so you bet and win, they dont turn round n say "hang on, before you get your money back and my £5 you will have to wait a week+"

it is different for casino's i know but its the same logic, i made an "instant" deposit for a chance to win, they got my money "instantly", i knew it was a risk and they could "win" my money, but if i won i expected it to be paid via terms (under 24 hours) and with no problems...

i can understand completely maybe theres some server problems? maybe a load of people on the other side of the world have been playing fraudulantly? but at the same time that isnt my fault. if id lost i would of said good game, that was fun but wasnt meant to be.

1 of the most important things casinos need to be sucsessful (apart from good, fun games and decent bonuses) is the ability to pay members quickly, without this people wont come back, i for one wont be keen to make another deposit knowing i will be left waiting over 8 days for any winnings, and especially when support/reps dont reply to me to even let me know about a delay



thanks for that mike!!!!
 
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They replied to us regarding your cashout Sparkz

your cashout has been processed to you credit card, but it may take longer til your CC has the money.

They also told us, if someone deposits via CC, they pay cashouts 1st back to that CC
for security reasons.
 
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They replied to us regarding your cashout Sparkz

your cashout has been processed to you credit card, but it may take longer til your CC has the money.

They also told us, if someone deposits via CC, they pay cashouts 1st back to that CC
for security reasons.

strange, it was debit card used for deposit...i dont know though if that would be same speed



thanks again, will inform you once the money is in bank :p
 
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just checked my bank...expected nothing to be in there.... but wow


CREDIT FROM *********** 2009-05-07 180.97

Thanks Marina and Mike, thanks Nedplay....


:D :ny2::ny2::ny2:
 
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