No payout Since one Week at SpinPalace Casino

Discussion in 'Lets Talk about gambling and more...' started by lisac, Oct 3, 2016.

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  1. lisac

    lisac New Member

    anyone have issues with Spin Palace Casino payouts? I won $800.00 last week,, I am waiting to see if I will actually receive it, hope so. When I check the status of it on their web site,,it just states " work in progress" .
     
    Mike likes this.
  2. Mike

    Mike Administrator Staff Member

    Hello Lisac. What date you cashed out? Did you ask the Live Chat at Spin Palace Casino?
     
  3. lisac

    lisac New Member

    hey there,, I cashed out on the 27th
     
    Mike likes this.
  4. lisac

    lisac New Member

    oh and I didn't talk to live chat.
     
    Mike likes this.
  5. lisac

    lisac New Member

    I guess I should maybe wait a couple more days? and thanks for replying to my thread
     
    Mike likes this.
  6. Mike

    Mike Administrator Staff Member

    Okay. I know they have a 48 hours pending. You are in Canada i see. Now we had a weekend.
    So my suggestion is I think your cashout should be processed today and can normally take 24 to 48 hours to your bank.
    Did you cashout to a Wallet or Bank?
     
  7. lisac

    lisac New Member

    bank
     
    Mike likes this.
  8. lisac

    lisac New Member

    I will see what happens and let you know the result.
     
    Mike likes this.
  9. Mike

    Mike Administrator Staff Member

    Okay. I think you should have your money within the next days because SpinPalace Casino never had problems before.
    I anyway suggest you to jump on the Live Chat and ask them.
    Visit Spin Palace Casino and click on Contact Us and then ask Live Chat.
    Then let us know what they say :)
     
  10. lisac

    lisac New Member

    :)thanks. I will let you know. Have a great day
     
    SuperNova, Marina and Mike like this.
  11. SuperNova

    SuperNova Moderator Staff Member

    I think it will be done today or tomorrow as Spin Palace Casino is known as a serious casino.
     
  12. lisac

    lisac New Member

    okay,,ty I will keep you all posted. Have a great day
     
    Marina likes this.
  13. lisac

    lisac New Member

    hi, I heard back from spin palace, they said there was a delay as they had to give $20 of my winning to my service provider and my payout should be final by tomorrow but will take another 3-5 more days before I actually see it.
     
    Marina likes this.
  14. Marina

    Marina Administrator Staff Member

    Thanks for the update lisac.
    Well withdrawals to bank accounts usually always take longer. Do you have no options for Ewallet?
    Also do not understand why your "service provider" charges $20 ?
     
  15. lisac

    lisac New Member

    hi marina,, I dont know what ewallet is but will research it. I dont understand why they are having to pay the service provider either. After I talked to live chat , I noticed they had sent me an email stating the same thing. Well good news is the payout is on its way. I would like to check out some new casino's, I will have to research . Thanks for everyones advice .
     
    Marina and SuperNova like this.
  16. Marina

    Marina Administrator Staff Member

    @lisac, if you love to play in Microgaming Casinos, why do you not try GoWild Casino or 32Red ( 32 Red Casino - Dash Casino - Nedplay Casino - Golden Lounge Casino )
    they accept players from Canada and have many times really nice promotions.

    But on the other hand, Spin Palace and their sister sites are normally a good group.
    We never had any problems getting our winnings, just would wish Microgaming Casinos would do something to pay their players faster.

    Yes this is the most important thing, that the money is on its way :)
    Congrats on your winnings dear!
     
  17. lisac

    lisac New Member

    thanks !! I am lucky to have the win although not huge,,makes me happy . I will check out those other casino's, Its thanksgiving this weekend so I am going to give someone I know in my town that is in need, a thanksgiving turkey with all the fixings. Have a fantastic day everyone
     
    SuperNova and Marina like this.
  18. Marina

    Marina Administrator Staff Member

    How sweet, really nice from you!

    Have a great day as well and wish you a very nice Thanksgiving with family and friends! :)
     
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