Possible loyatly pt redemption

Discussion in 'Freebies - Free Tourneys - No Deposit Bonuses' started by Kotsy, Nov 21, 2008.

Play Book of RA Online
  1. Kotsy

    Kotsy Well-Known Member

    Last edited by a moderator: May 18, 2014
    9 people like this.
  2. Mike

    Mike Administrator Staff Member

    Thats Cool
    it seems all microgaming casinos starting to offering this option!

    thanks for the info​
    Last edited: May 18, 2014
  3. Seaman63

    Seaman63 Well-Known Member

    971 points all together..grrr..lol.

    Anyways..it is a great chance for us low rollers to recieve some appreciation.
    I would like to see more micro´s doing this.
  4. Ellis

    Ellis Well-Known Member

    The minimum Loyalty Points required to start redeeming is 500 Seaman.
    Last edited by a moderator: May 18, 2014
  5. Ellis

    Ellis Well-Known Member

    Also you get 250 loyalty points at each casino for free...

    You can combine them !!!


    If you dont have any account yet.

    You have luck!​
    Last edited by a moderator: May 18, 2014
  6. Kotsy

    Kotsy Well-Known Member

    hmm, now how can I send 29 pts to Seaman.......

    Last edited by a moderator: May 18, 2014
  7. Seaman63

    Seaman63 Well-Known Member

    heyyy..this is :socool:

    thanks for reminding me Ellis!;)

    I´m waiting to recieve lost login details from two of their brands..maybe there are some points left to combine...
    Last edited by a moderator: May 18, 2014
  8. can you tell me how to get the points combined plz and ty ... live chat was useless and ended up just ignoring me lol .. i know i have atleast 250 points in each casino...ty

  9. i got it now weeeeeeeeeee lol tyty;)
  10. prindi777

    prindi777 Member

    Talk about total baloney! I will never ever deposit there! what crappy service and runaround city! This guy was just full of lip service! I have attached the screenshot above showing my loyalty points!

    Please wait for a site operator to respond.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    You are now chatting with 'Clayton'
    Clayton: Welcome to the Casino Support Desk. How can I help you?
    diane: xxxxxx is my acct no..i wanted to combine all my loyalty points into maple from all my accts. i have accts with all of your casinos. thanks! di
    diane: hi clayton!
    Clayton: Please be advised that this is automatically done by the system Diane.
    diane: ? to combine all the accts loyalty to one?
    diane: casino acct?
    Clayton: It is automatically done. That is correct.
    diane: i really dont understand. i have loyalty points sitting in the other accts...and was told you have to request it.
    diane: i have only 322 in maple
    Clayton: One moment please.
    diane: thanks
    Clayton: all Loyalty accounts were reset to zero when the new Loyalty system was introduced.
    Clayton: The 322 you have in Maple is most probably your combined accounts total aswell.
    diane: how many do i have in us casino?
    diane: i mean casino us?
    Clayton: 0.00
    diane: i just opened maple not that long ago
    diane: when was this new loyalty introduced?
    Clayton: Last week Monday.
    diane: what happened to my loyalty points in casino us?
    diane: and the others?
    diane: i have accts at all of them
    Clayton: All accounts accross the board were reset to zero.
    diane: my maple wasnt
    Clayton: That is your recent play Diane.
    diane: ok. i thank you for your time.
    Clayton: You're most welcome! Is there anything else I can assist you with?
    diane: so because that was recent it wasnt reset?
    Clayton: No, all accounts were reset, it your recent play that has earned you 322.0
    diane: when did i play there recently?
    diane: i thought it was longer than a week and a half ago.?
    diane: maybe im wrong. ?
    Clayton: It seems that your Maple Casio account is on zero aswell.
    diane: i just checked it
    diane: its not at 0 its at 322
    diane: i just checked it 1 min ago
    Clayton: Which casino s have you played at recently.
    diane: maple
    diane: is my most recent
    diane: is maple at 0 or at 322?
    Clayton: Maple casino is at 0.
    diane: hows that?
    diane: i just checked it
    diane: it was at 322
    diane: did you reset it to 0?
    Clayton: One moment while I check my records please.
    Clayton: No Diane, I am trying to locate which casino you will have 322 Loyalty points at however I cannot access the information.
    diane: i just took a screenshot of the loyalty i have in maple
    diane: as i didnt leave that screen
    diane: it clearly says 322
    Clayton: Then Diane, you have 32 Loyalty points at Maple.
    Clayton: I unfortunately cannot access your Loyalty Points currently.
    diane: im really not understanding now. how is it only 32?
    Clayton: 322
    diane: you said 0 now you say 32?
    diane: it shows me 322
    Clayton: Typo
    diane: whats a typo? i
    diane: in the casino software?
    Clayton: A typing error on my part.
    diane: ok.
    Clayton: As I have stated, I do not have access to your Loyalty Points currently. If it shows that you have 322 Loyalty points currently, then that is what you have.
    diane: so why do you say 32 and my screen says 322?
    diane: im not really following
    Clayton: Typing error
    Clayton: 32
    Clayton: 3622
    Clayton: 322
    Clayton: Typing errors Diane.
    Clayton: My apologies.
    Clayton: Is there anything else that I may assist you with?
    diane: if you dont have access then why did you say it was at 0?
    diane: no nothing else
    diane: goodbye
    Clayton: It has been a pleasure to assist. Please do not hesitate to contact us again with any queries you may have. Enjoy the rest of your day.
    Last edited by a moderator: May 18, 2014
  11. Kotsy

    Kotsy Well-Known Member

    Diane, did you manually combine your accts on the loyalty screen?

    There is a place there to enter your acct numbers.

    Seems like that support person didn't know what they
    were talking about
  12. Ellis

    Ellis Well-Known Member

    Wel i did signd up yesterday at other casinos.
    I did not had a account for them.
    I did get at each casino 250 points.​
    Last edited by a moderator: May 18, 2014

Captain Cooks