Royal Apollo Casino closed down! Planet23 might close too.

Discussion in 'Good News - Bad News!' started by Marina, Jun 30, 2010.

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  1. Marina

    Marina Administrator Staff Member

    Royal Apollo, a Rival Casino has closed down.
    We did also hear that Planet23 might close too.

    We advise everyone to not play there anymore, so far we don't know if Rival itself will continue to run these 2 casinos.
    1 person likes this.
  2. Mike

    Mike Administrator Staff Member

    Thank you Marina.
    This is never good news!!
  3. Ellis

    Ellis Well-Known Member

    OMG, this is very pity...
  4. Seaman63

    Seaman63 Well-Known Member

    Those Rivals multiply like rabbits and drop like flies.
  5. Sparkz

    Sparkz Banned

    2bh I cant say im bothered about planet23... I remember something that happened when they opened...

    When I joined them I took the no deposit bonus.... I met WR, had my balance way over the maximum free chip cashout amount.

    I then spoke to "Jenny Nolan" who informed me to withdraw my winnings I must make a minimum deposit (obviously) and then wager that 5x before i can cashout (scandalous... have you ever heard of a rival "no deposit" bonus like this?)

    Anyways... weeks passed and there was no change in this silly policy so I decided to play with my "no deposit winnings" just for an hour or so amusement since if i had made the minimum deposit and wagered in 5x its more than likely my balance would be too low to withdraw (especially if a nasty losing streak was destined for me lol).

    Anyways... the whole balance was gone... and guess what? Less than a week later Jenny announced that you no longer have to wager your "minimum deposit" 5x before you can cashout... great... and then just to add insult to injury Jenny then said "Now to withdraw your "no deposit" winnings you dont even need to make a deposit"..... Horrible

    After various complaints to managers I was basically led down the garden path. When I did finally get hold of a manager they said "Jenny Nolan is now your personal rep... if you have any problems regarding the matter please get hold of her".... I mean great....

    Even when I tried closing my account in live support they made me wait for about 25 mins, then just closed the chat window.

    In the end I had to email management again to close my account.

    I do have a lot of respect for rival casinos (not so much vegas regal anymore but definately slotto cash, tropica), but Planet23 I could care less about. Clearly they had no clue how to run a proper casino, and now they are sinking like a wartorn ship.... good riddance!!! :D :D :D
    3 people like this.

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