well this is not the reknown "circus casino" that is known as a rogue casino, this is supposed to be a uk reputable casino, run by a company that owns many land based casinos but it has to be 1 of the worst casinos i have ever played at, they cost me over £200 stanleycasinos.com i signed up after seeing it seemed reputable, i deposited £15, played and won £80, my withdraw was approved, a week passed and still there was no sign of my winnings, i emailed support and they said it had been approved and will be in my bank in the next few days. Another week had passed and guess what? still nothing. I logged into my account and saw it had been declined. Confused to why this was as i had been informed that it had been approved i emailed support. A week passed, no reply. I decided to continue playing and had noticed i had a bonus put on my account a few days before that. Confused as to why this bonus was there (it hadnt been requested or given to me any time before) i continued to play and made another withdraw at £200. Unfortunatly again it had been declined. Once again I emailed support and had no reply... now i had serious thoughts that the reason it had been declined was because i had accepted a bonus i didnt know bout and hadnt met the wagering requirements so i played on and i ended up losing ALL of it. 2 days later support emails me, they tell me that the bonus was put on my account by mistake and had been taken off already (even though in my account there was no mention of that bonus being "cancelled" or "taken off" my account) and they said they were having technical problems with their systems at the time preventing them paying people (again there was no mention of these "technical problems" anywhere.... i emailed them back demanding that my account wager details and my emails get forwarded to the manager.... they explained they would forward it all and asked me to be patient... this happened about 5 months ago... never heard back off them or their manager the bottom line is i made the deposit in good faith, if i had lost fairly i wouldnt of minded, but they lead me to unfairly believe that i had a bonus on my account and i needed to make a wagering requirement before i could cashout thus losing all of the money that was rightfully mine and i had requested many a time before. Whats worse is it was their fault completely, and they made no effort to rectify this (the least they could of done is paid me my 1st withdraw amount of £80 or at very very least refunded my initial deposit.... You want fairness? You want a chance to see your winnings? You want fast and reliable customer support? then certainly dont bother with stanleys circus casino!!!