The Truth lies in the Typo???

Discussion in 'Lets Talk about gambling and more...' started by Stuff57, Nov 26, 2010.

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  1. Stuff57

    Stuff57 New Member

    Did today mark the day that casinos have revealed that their attention to us USA players is truely over??? This player says the truth lies in the typos!!

    Red Flush - Have played in their Seasonal Winnings promo just to go to the advent calendar and find what?? Nothing for USA!! Triple loyalty points on LORD OF THE RINGS!!


    Casino US - Got an email that read " Recieve your 25 chips today" Nothing in the account and this is what support had to say!

    Please wait for a site operator to respond.
    You are now chatting with 'Support '
    'Support : Welcome to the support desk. How may I assist you?
    Frank: Hi 'Support
    'Support : Hello Frank :)
    Frank: I got an email that said receive your 25 free chips today but there is nothing in my account?
    'Support : How may I assist you?
    Frank: hello?
    'Support : Please note that the subject line on the email you received was an error.
    'Support : The email was originally to promote the three games that you see on it and to remind our players of the 15% ongoing deposit bonus you get for making a deposit with a web wallet.
    'Support : We would like to apologize for the inconvenience.
    Frank: ok ty
    'Support : You're most welcome! Is there anything else I may assist you with?
    Frank: no

    Last edited by a moderator: Nov 26, 2010
  2. Ellis

    Ellis Well-Known Member

    Again such a email....!
    Ohman I total understand how you are feeling. ​
    Last edited by a moderator: Nov 27, 2010
  3. wyldgirl

    wyldgirl Active Member

    The one that surprizes me is the advent calendar at red flush! How is that in any way giving to us USA players in that promo??
    And ask Stuff57 how many casinos gave him anything for his Birthday on the 22nd??
    Not even 1 Birthday email!:sad:

    But I have to add in that ROYAL VEGAS has not failed me yet!!
    Last edited by a moderator: Nov 26, 2010
  4. Kotsy

    Kotsy Well-Known Member

    no keeping my mouth shut for now.

    I support Bonus Paradise to the fullest, but as a USA
    player, I'm ready to rant
  5. Stuff57

    Stuff57 New Member

    OH you are gonna love this then Kotsy!!
    I contacted Red Flush support about the advent Calendar and this is what happened!

    Please wait while we connect you to a site operator.

    You are now chatting with 'support'

    'support': Welcome to the Casino. How may I assist you?

    Frank: Hi 'support'

    Frank: why does the seasons winnings advent calendar have mystery day with something USA can not even get?

    'support': :)

    'support': which mystery aer you refering to exactly on which date?

    Frank: todays give away was triple points on lord of the rings

    Frank: on the advent calendar

    Frank: for the seasons winnings promo

    Frank: Fridays!

    Frank: want me to send you a screenshot?

    'support': because of time difference this offer does not go with your local time. it operates in GMT london time. so today is saturday and there is no mystery day. mystery day anything can happen and yesterday (friday) its true that players who were playing on Burning Desire got tripple loyalty points....not in Lord of the rings

    'support': lord of the rings was exclusively for our european players..for USA players it was on Burnining desire

    Frank: I know i logged in friday morning I am asking why it would have something that is of no use to us

    Frank: well my calendar said lord of the rings

    'support': now why would it be off no use please explain because thats what was on offer yesterday

    'support': no its burning desire

    Frank: because mine said lord of the rings

    Frank: I have a screenshot of it

    'support': no Frank, it was on Burning Desire

    Frank: and how was i to know it was burning desire if mine said lord of the rings

    'support': you could have checked with us,

    Frank: I sent an email

    Frank: nvm obviously we have to come to chat on every promo to ensure it is right?

    Jeremy: indeed so Frank, we are always available 24/7

    Frank: goodbye

    So there you have "INDEED SO"
    they can't type in the two different games instead we USA must hunt for ours??

    Now here is a bet I am willing to make to anyone!
    I bet I can take the list of players from the leaderboard and tell you wich are USA and which are not!
  6. wyldgirl

    wyldgirl Active Member

    Ok I got a lil note about that chat you had! It happened at 8:30pm PST which is 11:30 EST

    and here is the rule on the advent calendar
    Each separate promotion runs from 00h00 EST until 23h59 EST on the stipulated day

    so the support was wayyyy wrong as the promo was still active!
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