Vegas Partner Lounge 50 free spins - May-8-2010
- Thread starter crystal8323
- Start date
Thank You for the heads up! I got mine at Cinema Casino
Here's the list of Vegas Partner Lounge Casinos...if you have an account at any of these you might want to check them out...:smile:
And if you don't have an account and you do not live in the USA...You can click on a link to sign up :smile:
Here's the list of Vegas Partner Lounge Casinos...if you have an account at any of these you might want to check them out...:smile:
And if you don't have an account and you do not live in the USA...You can click on a link to sign up :smile:
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I know that I started this thread but I was just wondering if you received your free spins? I posted this before I checked my account:hitme: and they are not there. Support said for me to reply to the email I received so they could see it. I don't know what is going on, lol.:sad: I replied to the email, now waiting to see what happens.
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Same here I replyed to the email also Let me see what else i can find out
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Hi Guys..:kiss: I received this e-mail too. I spoke to live chat about it and was told I wasn't eligible for it but that there were 50 free spins already waiting on the game "BIG BREAK". Well, my account # starts with an f so that means to log into their flash casino, Right? Well if some one could please log into their account through the flash casino and tell me what page the game BIG BREAK is located? Here is a transcript of my chat session with the same operator that I had spoke to on my first contact.
The following is a record of your online chat.
General Info
Chat start time May 8, 2010 4:25:11 AM EST
Chat end time May 8, 2010 4:54:18 AM EST
Duration (actual chatting time) 00:29:07
Operator Warren
Chat Transcript
info: Please wait for a site operator to respond.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: You are now chatting with 'Warren'
Warren: Welcome to the Casino Support Desk. How can I help you?
michelle gary: well i am perplexed..
michelle gary: this is the third time chatting with live support..
michelle gary: and the game big break is not in the flash casino for me to play my free spins
michelle gary: i checked the download casino too but no luck
michelle gary: please help??
Warren: Thank you for your patience. I will be with you shortly.
michelle gary: ok
Warren: Michelle I advised you to be patient and wait!
michelle gary: I am not sure why you are finishing your reply with an !...?????I HAVE BEEN PATIENT, WARREN! AND THE E-MAIL I RECEIVED SAID THE SPINS WERE ALREADY IN MY ACCOUNT. I AM SORRY YOU ARE SO BUSY, AND THAT YOUR JOB IS SO HARD, BUT DONT TAKE IT OUT ON ME.
Warren: I am not taking it out on you. I told you 10 minutes ago to be patient as there is absolutely nothing we can do as the spins are already in your account. it is now up to our server to activate your freespins so they show up on your side.
michelle gary: YOU NEVER SAID TO WAIT OR BE PATIENT, IT HAS BEEN WELL OVER A 40 MIN SINCE I LAST TRIED.....NOT 10 MINUTES.
michelle gary: Well, Warren, i appreciate your excellent customer service and I WILL wait patiently
Warren: Well Michelle as I said there is nothing i can do as the spins are already in your account.
michelle gary: I SAID THE FLASH CASINO DOES NOT HAVE BIG BREAK
michelle gary: my account DOES start with an "F"
michelle gary: you know
Warren: It does have Big Break Michelle we have had many other promotions with Big Break flash freespins and never had any problems.
michelle gary: well chatting with you has been a pleasure and thanks
Warren: Is there anything else that I may assist you with?
I really don't know why I was treated harshly, but he wasn't even willing to check on the game or tell me what page it was on...Anyway I AM a very patient person and am always gracious for any freebie I receive. Because a chance is a chance and if it is free then winning from it is better!!! RiGHT?
hyesss:
I love Bonus Paradise where I come first to find the most up to date freebies. I rarely find anything that isn't already posted here.:thank you:
The following is a record of your online chat.
General Info
Chat start time May 8, 2010 4:25:11 AM EST
Chat end time May 8, 2010 4:54:18 AM EST
Duration (actual chatting time) 00:29:07
Operator Warren
Chat Transcript
info: Please wait for a site operator to respond.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: You are now chatting with 'Warren'
Warren: Welcome to the Casino Support Desk. How can I help you?
michelle gary: well i am perplexed..
michelle gary: this is the third time chatting with live support..
michelle gary: and the game big break is not in the flash casino for me to play my free spins
michelle gary: i checked the download casino too but no luck
michelle gary: please help??
Warren: Thank you for your patience. I will be with you shortly.
michelle gary: ok
Warren: Michelle I advised you to be patient and wait!
michelle gary: I am not sure why you are finishing your reply with an !...?????I HAVE BEEN PATIENT, WARREN! AND THE E-MAIL I RECEIVED SAID THE SPINS WERE ALREADY IN MY ACCOUNT. I AM SORRY YOU ARE SO BUSY, AND THAT YOUR JOB IS SO HARD, BUT DONT TAKE IT OUT ON ME.
Warren: I am not taking it out on you. I told you 10 minutes ago to be patient as there is absolutely nothing we can do as the spins are already in your account. it is now up to our server to activate your freespins so they show up on your side.
michelle gary: YOU NEVER SAID TO WAIT OR BE PATIENT, IT HAS BEEN WELL OVER A 40 MIN SINCE I LAST TRIED.....NOT 10 MINUTES.
michelle gary: Well, Warren, i appreciate your excellent customer service and I WILL wait patiently
Warren: Well Michelle as I said there is nothing i can do as the spins are already in your account.
michelle gary: I SAID THE FLASH CASINO DOES NOT HAVE BIG BREAK
michelle gary: my account DOES start with an "F"
michelle gary: you know
Warren: It does have Big Break Michelle we have had many other promotions with Big Break flash freespins and never had any problems.
michelle gary: well chatting with you has been a pleasure and thanks
Warren: Is there anything else that I may assist you with?
I really don't know why I was treated harshly, but he wasn't even willing to check on the game or tell me what page it was on...Anyway I AM a very patient person and am always gracious for any freebie I receive. Because a chance is a chance and if it is free then winning from it is better!!! RiGHT?
hyesss:I love Bonus Paradise where I come first to find the most up to date freebies. I rarely find anything that isn't already posted here.:thank you:
michelbelle, did you try to login using your flash ID in the download version?
I know this works for many of the microgaming casinos!
Also dear please, for the future , do not just post any private chat session without permission.
General Rules - Online Gambling Forum Bonus Paradise
Thanks
I know this works for many of the microgaming casinos!
Also dear please, for the future , do not just post any private chat session without permission.
General Rules - Online Gambling Forum Bonus Paradise
Thanks
Just my opinion..but no support should talk to someone that way. Busy or not, thats no excuse. I do know that this is a good group of casinos, but geez..Support get a clue!
dont know about the free spins since i didnt get the email... but as for the chat, then i do think that the operater did handle it somewhat fair, since most chatoperaters like everyone else think big letters as yelling, normally they ask politly to turn caps of though.
so next time do just that....
but maybe im just very patient... if i was told to wait and be patient, then i normally wait a few hours to se if the problem fixes it self, and if not try again... im only talking in big words if they promise it will be there in some sort of timeframe and they are not in by the time they say.
so next time do just that....
but maybe im just very patient... if i was told to wait and be patient, then i normally wait a few hours to se if the problem fixes it self, and if not try again... im only talking in big words if they promise it will be there in some sort of timeframe and they are not in by the time they say.
