Villento Casino & Rich Reels Casino - Help

Discussion in 'Lets Talk about gambling and more...' started by burgundygirl, Jun 5, 2009.

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  1. burgundygirl

    burgundygirl Active Member

    cannot log into these,it says connecting to casino server forever,i can get into other microgamings with no problems,do not understand.tried uninstall & re install does not work,does not make sense,my internet connection is fine.
    any help would be appreciated much.i play at villento the most, now cannot get in.having trouble for 2 days,want to scream really,live chat says not from their side,but it isnt from mine,please help if you can.:thank you::kiss:
     
    Last edited by a moderator: Sep 10, 2014
  2. vacant1

    vacant1 Well-Known Member

    Re: help,villento & richreels

    i had the same problem before, I just kept uninstalling and installing eventually it worked!
     
    2 people like this.
  3. Vicky

    Vicky Well-Known Member

    Thanks Vacant
    Yeah Hun try uninstalling and reinstalling
    that should do it

    :hugs:​
     
    Last edited by a moderator: Sep 10, 2014
    1 person likes this.
  4. Vicky

    Vicky Well-Known Member

    hmm looks like they may have done an upgrade
    any way it's working fine for me now
     
    Last edited by a moderator: Sep 10, 2014
    1 person likes this.
  5. Kotsy

    Kotsy Well-Known Member

    Apparently all Microgaming casino's are in the middle
    of an upgrade.

    My advice to you is to have patience.

    Usually a major upgrade as this will take
    several days throughout the network.

    Some casino's will be quicker than others.

    So have patience!!!!
     
    Last edited by a moderator: Sep 10, 2014
    3 people like this.
  6. burgundygirl

    burgundygirl Active Member

    still cannot get into these two,,& i play at villento the most,:sad::sad:

    do not see new games,maybe have to wait until tuesday,i do not see them at any micro i play at.
     
    Last edited by a moderator: Sep 10, 2014
  7. Seaman63

    Seaman63 Well-Known Member

    Just checked and Villento lets me in now. The new games show up for me.
     
    Last edited by a moderator: Sep 10, 2014
    2 people like this.
  8. burgundygirl

    burgundygirl Active Member

    still cannot get in:sad::sad:
     
    Last edited by a moderator: Sep 10, 2014
  9. Kotsy

    Kotsy Well-Known Member

    burgundygirl, uninstall Villento and Rich Reels.

    try re-installing. Seems the upgrade works better
    with current installation. Hope this helps
     
    Last edited by a moderator: Sep 10, 2014
    1 person likes this.
  10. burgundygirl

    burgundygirl Active Member

    i have done this more than once,i even re formatted,really do not understand,i can get in other micros,making me seriously crazy:nuts:i play at villento most,so this really sucks,i have tried all i can.:kiss:
     
    Last edited by a moderator: Sep 10, 2014
  11. burgundygirl

    burgundygirl Active Member

    still cannot log in & seems like the ones i can get into,have no new games,what is going on,do not understand,it is like these are stuck in same mode before they upgraded,reformatted,still nothing,can log on but says connecting to the casino,my internet is fine,can get into some.i would love to play at villento & rich reels.never had problems before this.:confused:
     
    Last edited by a moderator: Sep 10, 2014
  12. Kotsy

    Kotsy Well-Known Member

    Burgundygirl, please email or call them.
    Be specific where you are and your operating system.
    Seems others are having problems as well.

    Usually with a major upgrade as this, all is fixed within
    a week.

    wishing you well
     
    Last edited by a moderator: Sep 10, 2014
    2 people like this.
  13. burgundygirl

    burgundygirl Active Member

    i am really getting annoyed now,i have uninstalled reinstalled,so many micros,even reformatted,nothing,it is still like my casinos are stuck where they were before these changes,cannot even see new games in the micros i can get into,villento & rich reels still no luck,do not get this.i have tried everything.:hugs:
     
    Last edited by a moderator: Sep 10, 2014
  14. nada333

    nada333 Banned

    You need to get ahold of support and don't let them go til you get this fixed...i am not having any problems so i hope that the problem is not in your computer...one thing you might want to try is cleaning your registry...good luck...i wish there was more help i could give you.
     
    Last edited by a moderator: Sep 10, 2014
    1 person likes this.
  15. Marina

    Marina Administrator Staff Member

    So sorry you having so much troubles,
    I am wondering if it could have something to do with Antivirus or Firewall?
    Which Antivirus do you use dear?
    Did you try to turn it off and then download the casino new and login?
     
    Last edited by a moderator: Sep 10, 2014
    1 person likes this.
  16. burgundygirl

    burgundygirl Active Member

    yes have done all this,:thank you::socool:
     
    Last edited by a moderator: Sep 10, 2014
  17. Marina

    Marina Administrator Staff Member


    aww, then I am clueless too now

    I suggest you ask support for some technical help
    you have to report them exact all step by step
    maybe this will help.


    All the best hon :hugs:
     
    Last edited by a moderator: Sep 10, 2014
    1 person likes this.
  18. Dmoney644

    Dmoney644 Well-Known Member

    I once had the same kind of problem at one of my most favorite poker rooms, i could not get it worked out, and no one could figure why. not even support. Not even people i knew that worked on computers. Then i got a new computer sometime later and i was able to redownload and play again, still to this day, i have no clue what happened. Hope you figure it out hun.
     
    Last edited by a moderator: Sep 10, 2014
    2 people like this.
  19. vacant1

    vacant1 Well-Known Member

    Are you able to get in yet?? If so how did you fix the problem? Just curious in case it happens to me one day.
     
    Last edited by a moderator: Sep 10, 2014
  20. burgundygirl

    burgundygirl Active Member

    no luck yet,really pissing me off now:kiss:
     
    Last edited by a moderator: Sep 10, 2014
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