300 Free Spins - Break DA Bank Again - New Players - Sun Vegas Casino

SlotJoint

Ellis

Well-Known Member
May 27, 2008
13,180
7,231
113
Netherlands
Join Sun Vegas Casino and get the grand tour on them –
they give you a massive 300 FREE Spins on their favorite slot:

Break Da Bank Again

Claim your 300 Free Spins in 3 easy steps:

1. Download Casino and register a Real Account
2. Register a valid Credit Card
3. E-mail our 24/7 Helpdesk to activate your Free Spins
4. Once activated, click on game in the Games Lobby​
 
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Reactions: 1 person

Molodia

Active Member
Jun 1, 2008
336
243
43
Denmark
Anyone got this?

I signed up, and wrote to them, but didnt get a confirmation email like i almost always get when contacting a casino.

ow long does it usually take for them to activate the spins?
 

lakkin69

New Member
Jul 13, 2008
5
2
3
what's up with this promotion? downloaded casino registered a real money player account sent e-mail to help support they sent me e-mail back saying that my account has been credited the 300 free spins so i go back to casino open it up but no free spins have talked to support 3 times about this they say it can take a littlw while for it to register have been waiting now for 5 hours still no free spins even after support has sent me confirmation e-mail stating the free spins have been credited lol LOST AND CONFUSED but that not unusual for me lol
 

Kotsy

Well-Known Member
May 5, 2008
5,376
4,255
113
USA
Live chat doesn't seem to be working tonight.

Hold on while Bonus Paradise inquires.

We'll post as soon as we know.

This group is usually right on top of things.​
 
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Reactions: 1 person

Molodia

Active Member
Jun 1, 2008
336
243
43
Denmark
got this answer:

Paul: Please note due to a power outage there has been a backlog with the bonuses. Our systems are back up and your bonuses will be credited with the next few hours. We do apologize for the delay
 
Last edited by a moderator:
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Reactions: 2 people

Molodia

Active Member
Jun 1, 2008
336
243
43
Denmark
i recieved the free spins now.

300 spins on 4 paylines 0.01 coin. :thank you:

won $7.14 :kiss:
 
Last edited by a moderator:
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Reactions: 1 person

Mike

Moderator
May 5, 2008
10,169
5,045
113
38
4 paylines 0.01 coin???????
i cannot believe that
why they cannot give you the full lines with 0.01 coins size.
lol
anyway its FREE:socool:
 

Kotsy

Well-Known Member
May 5, 2008
5,376
4,255
113
USA
sorry crystal. you have to reg. a CC.

you can register a debit or even a pre-paid card​
 

Molodia

Active Member
Jun 1, 2008
336
243
43
Denmark
a friend of mine signed up 3 days ago, and still no free spins, giving the run around, spoke to live chat 4times,

1. takes 24 hours.
2. chat guy closed chat
3. was told 1 hour
4. says 3+ days

just so you know that if you sign up it could take from 3 days or more. saying its because of all the new players that sign up.

but from what i personaly have expirensed in these promoes then it takes max. 7 hours to get them no matter how many players signing up

:confused:
 

Molodia

Active Member
Jun 1, 2008
336
243
43
Denmark
got this chat transcript from my friend, have deleted his name though.

Nick: Welcome to the Casino Support Desk. How can I help you?
***: hi. just wanted to hear how far you are in crediting the free spins
***: have waited for 3 days now
Nick: Once your email has been processed you will then be notified via email. We apologize for the delay as we are currently experiencing a high number of players claiming this promotion. This has resulted in a delay in the crediting of these bonuses.
***: yes yes have been told that for 3 days now, and people i know that signed up after me already got theres
***: so i guess ill just consider it as i wont get them
Nick: Jesper we are currently working as quickly as possible to credit these Free Spins!
***: yes you keep saying that, but for some reason the other cainoes in this group with simelar promoes dont have that problem
***: the max hours of waiting time ive heard of is 7 hours
***: so either you are not many at work or your real slow workers
Nick: Jesper the Terms and Conditions of the promotion do state 24 hours.
***: yes 24 hours
***: not 72
Nick: We apologize for the delay as we are currently experiencing a high number of players claiming this promotion.
***: and yesterday i was told 2 different things
***: 1. they were credited and would show up within 1 hour
***: 2. when i complained that they were not there, despite i was told they were credited, then suddenly no one knew when
Nick: One moment while I check my records please.
***: ok
Nick: According to our records your account is only 24 hours old.
***: i opened the account 3 days ago
Nick: Once your email has been processed you will then be notified via email. We apologize for the delay as we are currently experiencing a high number of players claiming this promotion. This has resulted in a delay in the crediting of these bonuses.
***: i gotta laugh now you starting your chat guide all over again
***: i signed up on oktober 9. 2008 got a welcome email on that date
***: and thats 3 days ago
***: so dont tell me your system says 24 hours old, because i got proff that thats not true
Nick: Your bonus will be credited soon.
Nick: Is there anything else that I may assist you with?
***: no thanks this is a waste of time
***: thanks for your time
***: bye bye
Nick: Thank you for contacting the casino support center.
 

Kotsy

Well-Known Member
May 5, 2008
5,376
4,255
113
USA
Very surprised at the lag in crediting.

I really love this group.

I've been a member for a few years now and
have never had an issue.

Please have patience and give them the
benefit of doubt.

Sometimes when a new offer is out there,
they get so overwhelmed. They didn't expect
the response.

I would still give them a try after the free spins.

Sun Vegas Casino

and this one was my all time fav.

Casino US​
 

Molodia

Active Member
Jun 1, 2008
336
243
43
Denmark
i got my free spins on time, but i do understand that my friend is not very happy. one thing is that its taking a little longer, but when you are told they are credited and suddenly they dont know when, thats something the support guys should work on, not telling so many different things.
 

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