Another great experience with Rizk.com customer service!

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ADHD013

Active Member
Jun 14, 2016
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160
33
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Tilburg
I wasn't able to find my previous post so i go ahead and post it here.
Today i had a nother great experience with the customer service of Rizk Casino .
I was just going to deposit 10 euro as i am at level 47 now and i learned through Mike from level 50 you get freebie superspins instead of normal ones.
at the deposit screen there was a box for a bonus 15 freespins up to 20 euro deposit.
I didn't get them , so i contacted support , they came back to me that there was no proof in their data that i was eligle for the bonus .
I was browsing my mail box meanwhile and found the corresponding mail ; i misread it was up from 20 euro deposit.
I replied in chat that's was alright i can live without the 15 freespins after finding out. They told me to wait and i see my reward section pop up to 1 ; i got them they told me .
I open my rewards and they added 25 freespins instead of 15!
For me it is clear that customers intrests gets the highest priority at Rizk.com and i highly recommend this casino.
Chapeau!!!
 
V

VaennyTi

Guest
I wasn't able to find my previous post so i go ahead and post it here.
Today i had a nother great experience with the customer service of Rizk Casino .
I was just going to deposit 10 euro as i am at level 47 now and i learned through Mike from level 50 you get freebie superspins instead of normal ones.
at the deposit screen there was a box for a bonus 15 freespins up to 20 euro deposit.
I didn't get them , so i contacted support , they came back to me that there was no proof in their data that i was eligle for the bonus .
I was browsing my mail box meanwhile and found the corresponding mail ; i misread it was up from 20 euro deposit.
I replied in chat that's was alright i can live without the 15 freespins after finding out. They told me to wait and i see my reward section pop up to 1 ; i got them they told me .
I open my rewards and they added 25 freespins instead of 15!
For me it is clear that customers intrests gets the highest priority at Rizk.com and i highly recommend this casino.
Chapeau!!!
I have to agree! I am really impressed from the support of rizk casino. They always do their very best to help! This is really perfect! :)

Thx for posting! :)
 
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