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crystal8323

Well-Known Member
Jun 1, 2008
321
260
43
I am so discouraged with this group. I have been a member and depositor for years. They put a block on my VIP points or ANY/ALL bonuses for that matter and I don't have a clue why:( I deposited about $100 in a day there a couple months ago and that is alot for me, lol. Then I went to cashin my VIP points and low and behold I found the block. I have contacted support but nothing on when it will be unlocked:( I really used to like this group but I have not deposited anymore as I want to be able to redeem my points at any casino I deposit at.:hitme:
 

Marina

Administrator
Staff member
May 3, 2008
22,788
16,357
bonusparadise.com
I am so discouraged with this group. I have been a member and depositor for years. They put a block on my VIP points or ANY/ALL bonuses for that matter and I don't have a clue why:( I deposited about $100 in a day there a couple months ago and that is alot for me, lol. Then I went to cashin my VIP points and low and behold I found the block. I have contacted support but nothing on when it will be unlocked:( I really used to like this group but I have not deposited anymore as I want to be able to redeem my points at any casino I deposit at.:hitme:

We heard about this from other players already
At Casino Rewards it can happen that your Rewards points get frozen,
depending on your deposits, bonuses, cashins and play history.

Sorry it happened to you too :sad:
 
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shadow

Well-Known Member
Jun 1, 2008
141
111
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So sorry to hear that. I have been a member of this group for a long time, and never had an issue with them. Another group did that to me, and I promptly emailed them that they may as well close my account, that the chances of my ever depositing there again were slim and none! A few day's later I got the "oh, so sorry" email. Played out my loyalty points, but rarely deposit there. Worth a shot! Good Luck!
 
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ferchi9

Member
Dec 23, 2008
5
1
Crystal8323, I´ve the same problem 2 weeks ago, I deposit a little more, and they unlock the points, then I play and loose, deopsit again, (without bonus) no deposit last week, and today I recive the gift and I can change for $20, is extrange...... but they lock and unlock.....they say you must deposit more than you redeem for vip points....only that. I do (only deposit 20 more) and they unlock at the moment.
 

Mike

Administrator
Staff member
May 5, 2008
13,272
5,552
40
I Found today 5000 points in my CasinoRewards account for a €50 Free!
TYVM!!
 
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