Birthday bonus is differently than other bonuses.Check your inbox. They sent me a link to the e-mail and only when I clicked on it did I receive birthday VIP points.
I was wondering about this as wel, my birthday was apr15th and didn't receive anything? I've sent off an email but no response yetBirthday bonus is differently than other bonuses.
So usually you could ask for Birthday gifts .
We are waiting for anything new from casinorewards group.
Ughh Gold status? Well that's not okHello Christyl RhiAnnon Daw,
Thank you for contacting Casino Rewards customer support.
The birthday bonus gift is available to all players that are Gold status or above during the month of their birthday. Each status level has a new set of exciting benefits to take advantage of. For more details about the benefits each status offers, click on the ‘Loyalty’ tab located at the bottom of your screen.
You are currently eligible for a 100% Match Bonus up to 200 on your next deposit of 20 or more! Your bonus will be awarded as VIP points in your Casino Rewards account within 20 minutes of your deposit. Offer ends on 30/06/2022 23:59 GMT.
If there is anything more I can do for you, please let me know.
Our Customer Loyalty team is always here for you - 24 hours a day, 7 days a week, 365 days a year.
Thank you and kind regards,
Customer Loyalty Team
The status tier levels drop each mth. That your not actively active.Why not ?
Online Casinos must not give free bonuses. It is nice if they do, but there is no must.
If they have that rule that players need to have at least gold status, then we must accept and respect that.
That is my opinion ...
I'm sure I used to get more bonuses automatically credited to my account, like $20 now and then. And I used to get more bonuses in the mail as well in years past. Things have changed.