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11 years of playing and I've been demoted down to silver. Think I'll start going to a live casino.
me too!! They took 85 points from me to drop me to silver for the third month in a row. The last two months I have gone to chat and advised them that they have made a error not once, not twice, now three times. I literally don't give a rats rearend anymore. I think I have actually received less bonuses since I have been gold.
 
When you reach a new status level, you guaranteed to stay at that Level for the rest of the month.
The next month you will need to reach the points to keep maintenance your VIP level.
If not you will fall down a level. I did read this in the casino...

If you read the Terms and Conditions it says: The status level refreshes each month.



You need to keep wagering and keep up the points to stay your currently level.
If you wager less, you drop down.


 
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  • Wow
Reactions: Mustanggirl
When you reach a new status level, you guaranteed to stay at that Level for the rest of the month.
The next month you will need to reach the points to keep maintenance your VIP level.
If not you will fall down a level. I did read this in the casino...

If you read the Terms and Conditions it says: The status level refreshes each month.



You need to keep wagering and keep up the points to stay your currently level.
If you wager less, you drop down.


It says you’re guaranteed to stay at the new level for the current month and the following month.
 
Hovorí sa, že máte zaručené, že zostanete na novej úrovni počas aktuálneho a nasledujúceho mesiaca.
Unfortunately, this is not the case at all. I reached the diamond 30.05 and 01.06 they put me on platinum It could be some free bonus ...
 
Last edited by a moderator:
When you reach a new status level, you guaranteed to stay at that Level for the rest of the month.
The next month you will need to reach the points to keep maintenance your VIP level.
If not you will fall down a level. I did read this in the casino...

If you read the Terms and Conditions it says: The status level refreshes each month.



You need to keep wagering and keep up the points to stay your currently level.
If you wager less, you drop down.


I have both deposited and wagered enough all three months. They somehow like to continue to try and piss me off. I am done with CR's I am only a silver and gotten already this month twice the amount of both FS and bonus cash that I did when I was gold. If you ask them what is the big deal about gold level bonuses and the first thing they say is "you have entries into the gold level draw". Whippie freaking do!!!LMAO


 
  • Angry
Reactions: Jana69
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