well that didn't work for me....almost felt like they were calling me a thiefSo today I went to the support chat asked for a supervisor they said they cannot understand please rephrase 2 times I said account info they transfer you to a supervisor. At this point I typed this "So I've emailed the support staff and haven't haven't any response in regards to my query about my casinorewards.com/treasure bonus I have received the $ bonus but not the 50 free spins" and they asked for my username and email I use and thn credited me 50 spins on book of rewards. Eve though I definitely got the bonus funds and free spin a while ago. Lol Lil hack fr you guys! Hopefully it comes in handy !!