Got this answer from live support:
info: Please wait for a site operator to respond.
info: You are now chatting with 'Tim'
Tim: Welcome to the Casino Support Desk. How can I help you?
Maria Sondergaard: hi, just wanted to hear if you could tell me how long before the free spins get credited
Maria Sondergaard: 3½ hour i waited now
Tim: Hi Maria.
Tim: One moment while I check my records please.
Maria Sondergaard: ok thanks
Tim: Thank you for your patience Maria.
Tim: We apologize for the delay in response, have you sent through an email?
Maria Sondergaard: yes i did
Tim: Could you please confirm which email address you sent it to?
Maria Sondergaard:
[email protected]
Tim: Please be advised that upon receipt of the email, we will activate the Free Spins and they will only reflect in an hour on your casino lobby.
Maria Sondergaard: i have checked very often loggin in and out
Maria Sondergaard: you dont sent an email when they are activated, so i dont miss them?
Maria Sondergaard: or i have to stare at the casino til you activate them
Maria Sondergaard: so i dont miss out on them?
Tim: The Free Spins have just been activated, it will take within an hour from now for the Free Spins to reflect on the game Hitman.
Maria Sondergaard: okay thanks, then ill check the the game often the next hour
Tim: You're most welcome! Is there anything else I can assist you with?
Maria Sondergaard: no thanks, have a very nice day
Tim: It has been a pleasure to assist. Please do not hesitate to contact us again with any queries you may have. Enjoy the rest of your day.
Maria Sondergaard: ty you too bye bye
The Bold part of the text, confuesed me, thats why i asked all those questions, seemed strange to me.
