mgrace I would contact the Manager of the Casino..You can usually find their email listed in the "contact us" menu on their home page. If that doesn't seem to be possible. We can maybe help...If you need you can pm me the casino name and I could find the info for you maybe. Good Luck Dear
Never did get resolved...my accounts where locked...
They gave me a laundry list of reasons and after a couple of months I gave up.
Oh and the KICKER after I was locked out of one
They sent me a FREE No Deposit "Welcome Back Chip"
in my email!