customer service complaints

[mgrace]

When you have a customer service complaint about one of the online gambling sites how do you typically resolve the situation? Do most sites come with contact info for you to voice your concerns?

 

[Vicky]

mgrace I would contact the Manager of the Casino..You can usually find their email listed in the "contact us" menu on their home page. If that doesn't seem to be possible. We can maybe help...If you need you can pm me the casino name and I could find the info for you maybe. Good Luck Dear

 

[kyle53]

Vicky do you find that most issues are easily resolved or can it be a real battle?

 

[Vicky]

Most times it's easily resolved...
But of course depending on the situation...
Only time did I ever Have to get really mad and *fight*

 

[runninfast]

and what did you have to do exactly to get the issue resolved and how long did it take?

 

[Vicky]

Never did get resolved...my accounts where locked...
They gave me a laundry list of reasons and after a couple of months I gave up.
Oh and the KICKER after I was locked out of one
They sent me a FREE No Deposit "Welcome Back Chip"
in my email!

 

[sandadam]

I would never visit that site again- then it becomes a vicious cycle all over again!