Grand Mondial X Marks The Spot

1 Free Chance at Casino Classic

ROCK

Well-Known Member
Jun 1, 2008
238
224
Rhode Island

X Marks a New (Years) Spot!

A new hunt is on!

The X Marks the Spot symbol is in a brand new spot for a brand new year. Kick off 2009 with a head start by finding your 777 Bonus Loyalty Points!

Keep on searching or explore the News section in your Grand Mondial Loyalty Lobby to find out more.


Read more about Grand Mondial Casino...​

I found the "X" by clicking on "My Account" then clicking "System game integrity" Then click "View independent reviews and reports" and the "X" is on the bottom right of your casino.

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timmsa

Well-Known Member
Jun 1, 2008
45
31
hi everyone i just talked to support and they said that you would have had to make a deposit over the weekend and then you would be able to claim the loyalty points.
here is what was said

Please wait for a site operator to respond.
Welcome to Casino support live help, one moment please for world-class service
Jerome: Hi, and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative...
Jerome: will be assisting you, how could I be of service...
Vgmr00876429 : Vgmr00876429 is my id and i found your X marks the spot and i put my acocunt id in there to class the 777 loyalty
Vgmr00876429 : and it said 2-4 hours well that was this morning
Vgmr00876429 : and the points are not there
Jerome: where did you lacate the X please?
Vgmr00876429 : it was in the system and game integrit
Vgmr00876429 : and the i clicked in view independent revies and reports
Vgmr00876429 : reviews and reports
Jerome: yes thats correct
Vgmr00876429 : ok so now what happens
Jerome: Kindly note that in order to qualify for this offer you would have needed to make a deposit over the weekend and claimed your match bonus
Vgmr00876429 : that is not what i was told
Jerome: and i see that you have not yet made a deposit in the year that you have been with us
Jerome: kindly confirm this in the "promotions" section of the casino
Jerome: Is there anything further I can assist you with?
Vgmr00876429 : no
Jerome: You are welcome, please have a great gaming experience further, good bye.
 

prindi777

Well-Known Member
Jun 1, 2008
108
10
Not only has it been in the same spot for several month, but I clicked on it every month for quite a few months now and it was never credited. I had a many problems in the past with opting in and never recognizing my participation in the promos. Then I saw or read somewhere that they did indeed have a problem with that opting in and it was supposedly fixed. I had sent emials to my vip rep and they went unanswered.
 
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Laamadeus

Active Member
Jan 19, 2009
30
26
32
Finland (Kuopio)
I found it too, but I dont claimed it yet, talk to support. He told me that weekend is over and come back next weekend. Next weekend I must to make deposit and then play, wait one week and then claim x spot. So I understood, but maybe I do not understood right :D This is most unclear t/c I ever seen :confused: maybe I do not take part this offer.
 
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chase21

Well-Known Member
Jun 13, 2008
103
33
I made a deposit of €20 and read your mail on where to find the spot. talked to support chat.
They credited me with 777 points.
No problems at all.

thanks for the info


Chase21:socool:
 
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Ellis

Well-Known Member
May 27, 2008
13,180
7,231
Netherlands

Chase that awesom!!

Did you know, when you still need a few points...
Ask live chat to top your loyalty points, so you can redeem them.​
 
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chase21

Well-Known Member
Jun 13, 2008
103
33
Hello Ellis,

I have 1,726 loyalty points, but need 5,000 loyalty points to redeem.
Do you mean that I can ask chat support to top to 5,000 loyalty points to redeem?


chase21:socool:
 
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