No payout Since one Week at SpinPalace Casino

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lisac

New Member
Aug 22, 2013
21
22
3
ontario, canada
anyone have issues with Spin Palace Casino payouts? I won $800.00 last week,, I am waiting to see if I will actually receive it, hope so. When I check the status of it on their web site,,it just states " work in progress" .
 
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Mike

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May 5, 2008
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Hello Lisac. What date you cashed out? Did you ask the Live Chat at Spin Palace Casino?
 

Mike

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May 5, 2008
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Okay. I know they have a 48 hours pending. You are in Canada i see. Now we had a weekend.
So my suggestion is I think your cashout should be processed today and can normally take 24 to 48 hours to your bank.
Did you cashout to a Wallet or Bank?
 

Mike

Administrator
Staff member
May 5, 2008
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Okay. I think you should have your money within the next days because SpinPalace Casino never had problems before.
I anyway suggest you to jump on the Live Chat and ask them.
Visit Spin Palace Casino and click on Contact Us and then ask Live Chat.
Then let us know what they say :)
 

SuperNova

Well-Known Member
Feb 10, 2015
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it will appear on our systems immediately and will be processed within 48 hours. Further bank processing time may however apply, transactions may take up to 4 business days to show on your account statements
I think it will be done today or tomorrow as Spin Palace Casino is known as a serious casino.
 

lisac

New Member
Aug 22, 2013
21
22
3
ontario, canada
hi, I heard back from spin palace, they said there was a delay as they had to give $20 of my winning to my service provider and my payout should be final by tomorrow but will take another 3-5 more days before I actually see it.
 
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Marina

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May 3, 2008
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Thanks for the update lisac.
Well withdrawals to bank accounts usually always take longer. Do you have no options for Ewallet?
Also do not understand why your "service provider" charges $20 ?
 

lisac

New Member
Aug 22, 2013
21
22
3
ontario, canada
hi marina,, I dont know what ewallet is but will research it. I dont understand why they are having to pay the service provider either. After I talked to live chat , I noticed they had sent me an email stating the same thing. Well good news is the payout is on its way. I would like to check out some new casino's, I will have to research . Thanks for everyones advice .
 

Marina

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May 3, 2008
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@lisac, if you love to play in Microgaming Casinos, why do you not try GoWild Casino or 32Red, they accept players from Canada and have many times really nice promotions.

But on the other hand, Spin Palace and their sister sites are normally a good group.
We never had any problems getting our winnings, just would wish Microgaming Casinos would do something to pay their players faster.

Well good news is the payout is on its way.
Yes this is the most important thing, that the money is on its way :)
Congrats on your winnings dear!
 

lisac

New Member
Aug 22, 2013
21
22
3
ontario, canada
thanks !! I am lucky to have the win although not huge,,makes me happy . I will check out those other casino's, Its thanksgiving this weekend so I am going to give someone I know in my town that is in need, a thanksgiving turkey with all the fixings. Have a fantastic day everyone
 

Marina

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May 3, 2008
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Its thanksgiving this weekend so I am going to give someone I know in my town that is in need, a thanksgiving turkey with all the fixings.
How sweet, really nice from you!

Have a great day as well and wish you a very nice Thanksgiving with family and friends! :)
 

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