Rival Casino withdrawal

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Message for Molodia


Hi Mike,

Sorry for the delay in reply, I was off yesterday as I had to work Sunday. Your player's payment is delayed. Sorry for the inconvenience we normally never have delays; this is one of the very few cases. I've credited the player with a $50 free chip as an apology.

I also marked it for accounting so they know they made an error and make sure this doesn't happen again
 
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Thanks Mike.. yes i also talked to support today and was told i was sent to manegment department for rewiev, since they didnt know why it was taking so long. so we will see if i ever get them :)

But thanks so much for your help
 
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This is why we have a forum

your most welcome

and kick thier asses with that $50!!
:winki_129:
 
So glad this worked out for you Molodia.

Sometimes with your first withdrawal there
are odd glitches. Not sure why, but it does happen.

Also remember, casino support and the ones that process the
payments seem to be on different levels. Someday, the online
casino's will get their "chit" together and make it easier for all of us.

After a few stressful days..........a happy player
 
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